Privacy Policy

Merafield View
Underlane, Plympton
Plymouth PL7 1ZB, UK
Email: info@merafieldview.co.uk
Tel: 01752 348070
Fax: 01752 346414

Effective date: 13 February 2026

1. Introduction

Merafield View is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share personal
data when you use our website, contact us, request information, or submit an enquiry.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Personal data we collect

We may collect the following personal data:

• Your name
• Your email address
• Your telephone number
• Information you submit in enquiry forms or messages
• Visit booking details (if you request a visit)
• Brochure request details (if you request a brochure)
• Technical and usage data (for example, pages visited and device/browser information) via cookies

3. How we use your personal data

We use your personal data to:

• Respond to enquiries and questions
• Arrange and manage visits
• Provide brochures or other information you request
• Improve website performance and user experience
• Maintain internal records of communications
• Comply with legal and regulatory obligations

4. Lawful basis for processing

We process personal data using one or more of the following lawful bases:

• Consent (for example, where you agree to be contacted)
• Legitimate interests (for example, responding to your enquiry and improving our services)
• Contract (where needed to take steps at your request)
• Legal obligation (where we must comply with applicable law)

5. Sharing your data

We do not sell or rent your personal data. We may share it with trusted service providers where necessary to operate our website
and respond to you, including:

• Website hosting and IT support providers
• Email delivery and form processing providers
• Professional advisers (for example, legal or compliance advisers) where required

These providers are required to protect your data and use it only to provide services to us.

6. Retention

We keep personal data only for as long as needed for the purpose it was collected, or to meet legal, regulatory, or reporting requirements.

7. Your rights

Under UK GDPR, you have rights including:

• The right to access your personal data
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict processing
• The right to object to processing
• The right to data portability (in certain circumstances)

To exercise your rights, contact us at info@merafieldview.co.uk.

Complaints

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). For details, visit
ico.org.uk.

8. Security

We use appropriate technical and organisational measures to protect your personal data, including access controls and secure hosting.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated effective date.